Intro At Acumen, customers had no way to self-serve when they needed help. They sought to to improve their customer community by allowing them to self-serve in a more robust manner. Users will be able to more easily find the information they need, get help, and...
My largets and most successful project at IBM was the Great America customer portal project. The existing jumble of systems was disparate and obselete–and a perfect candidate for a Salesforce Experience Site. With an amazing Agile team, I designed a modern,...
Two years after the Presentation Guild first launched, I relaunched the second iteration of the site. The original website was a labor of love, glitches, fixes, and expansion. Twenty-eighteen had me hard at work building a whole new Guild experience. Guild Site 1.0...
The Company We formed the Presentation Guild for those of you who create, design and support presentations. The Guild seeks to strengthen your support networks, to stoke your creative passion, and to cultivate skills which can further your career The Work The board of...
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